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Home > Terms and Conditions
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TERMS AND CONDITIONS
ACCOMMODATIONS: First class hotels based on twin occupancy with bath. Hotel category determined through documentation published by O.H.R.G. Single-room supplement $80 / $108 per night.
MEALS: American Buffet and (in Israel the famous Israeli breakfast buffet), breakfast, and dinner daily throughout the tour. Except that no meals are provided in USA. Extra charge for coffee, tea or other beverage not included in the menu of the day. If a passenger chooses not to have a meal, there will be no refund for unused meals.
TIPS AND TAXES: Those normally appearing on hotel and restaurant bills as “service” are included, as are all governmental and local taxes on hotels and meals.
SIGHTSEEING: By modern motor coach including services of English speaking guides and entrance fees to places included in the itinerary.
NOT INCLUDED: US and foreign departure taxes (airport taxes to Europe and the Middle East are usually $300 - $600 and are subject to change until tickets are issued 3-4 weeks prior to your departure day), passport and visa fees, laundry, wines, liquors, mineral waters and after-dinner coffee or tea, meals not included in the itinerary, room service, sightseeing or services other than those specifically mentioned.
TRAVEL INSURANCE (optional), Maranatha Tours Inc. will automatically bill all passengers for travel insurance unless it is declined at the time of reservation or in writing by the participant. Baggage fees and surcharges are different for every airline therefore please contact the airline for specific baggage allowance and fees. Maranatha Tours is not responsible for these related fees as this is solely the responsibility of the passenger.
TIPS to guides, drivers and porterage are not included (approximately $12 - $15 per day).
PASSPORTS, VISAS: A valid US passport is required for US citizens. If you do not have a passport please contact your local passport office. Passports must be valid 6 months after return date. For all other nationalities please consult the country’s consulate.
TOUR PRICE: Price is based on international tariffs and rates in effect on Date of proposal and is subject to change without notice should there be a revision in AIR or LAND rates prior to departure of tour. Price is based on a minimum of passengers using double occupancy. In the event that a minimum of passengers does not book the tour within 45 days of departure the agent reserves the right to cancel or re-cost the tour. Late booking or changes may result in an additional fee. Maranatha Tours, Inc. reserves the right to correct invoices, itineraries, and/or brochures without notice.
LAND ONLY: From time to time a tour may be canceled due to not materializing. If you choose a to purchase a land only package and arrange your own domestic and international flight independently, Maranatha Tours Inc. will not be responsible for domestic, international flights or transfers of any kind. Maranatha Tours is not responsible for any International flight schedule changes.
If domestic tickets are purchased by an individual, all penalties and fare differences will be paid by the client. DEPOSIT AND CANCELLATION: A deposit of $300 per person is required to secure reservations, which will be applied to the price of the tour. The balance to be paid in full not later than 6 weeks prior to departure of the tour. Thereafter, a $100 late payment fee will be assessed. Reservations made within 30 days of departure are subject to $75 late reservation charge. All cancellations must be in writing by letter, fax or e-mail to Maranatha Tours and will be in effect on the date of receipt by Maranatha Tours. There is no exception to cancellation fee. Any exceptions must be in writing from Maranatha Tours, Inc. Air penalties are not part of the percentages below and vary based on the airline policy at the time of ticket issue. Returned checks incurr a $30 NSF fee. • 91+ Days Prior: No penalty of deposit (Except for $100.00 per person administration fee plus any airline fees) • 90-61 Days Prior: ($300 for international tour, $500 for international tour and cruise plus any airline fees) • 60-46 Days Prior: 40% of tour cost • 45-31 Days Prior: 65% of tour cost • 30-16 Days Prior: 85% of tour cost • 15 Days Prior or less: 100% of tour cost *Cruise cancellation policies vary. Please see individual itineraries for details. Returned checks and non-sufficient funds payments will incur a $30 charge per incident.
A minimum number of 35 passengers (unless otherwise noted) is required or the tour is subject to cancellation.
AIR TRANSPORTATION: A round-trip economy class jet; via International air carrier or any other IATA member. Full payment is due 45 days prior to commencement of travel. If the passenger cancels within 35 days of departure or after air tickets are written (whichever comes sooner), then 100% of airfare will be forfeited by passenger. In the event 35 passengers do not book the tour within 90 days of departure, the agent reserves the right to cancel the tour. All airfares are subject to government approval and change without notice. AIR--Because the travel dates are more than 6 months away, the costs and schedules could change. Please Note: A New York overnight may be necessary for any groups traveling from the West Coast, either on the outbound or return. Airline tickets are issued 30 days prior to departure, seat assignments can be requested however are not guaranteed as tickets are issued in bulk.
ITINERARY CHANGES: If itinerary changes necessitate extra overnights, you will be charged $90 per night; single rooms- $130 per night. Meals for extra nights are not included.
RESPONSIBILITY AND LIABILITY: Land arrangements including surface transportation: Maranatha Tours, Inc., and the participating Tour Operators operate the land tours offered under this program only as agents of the railroads, car rental contractors, steamship lines, hotels, bus operators, sightseeing contractors and others which provide the actual land arrangements and are not liable for any act, omission, delay, injury, loss or damage or non-performance occurring in connection with these land arrangements. International air carriers and other IATA carriers, steamship lines and other transportation companies whose services are featured in these tours are not to be held responsible for any act, omission or event during the time passengers are not on board their conveyance. The passage contract in use by these companies when issued shall constitute the sole contract between the companies and the purchaser of these tours and/or passage. The tour operator reserves the right to change the itinerary, delete or substitute sites when tour operator feels it to be in the best interest of the tour. Maranatha Tours does not provide additional assistance to any passengers that have physical limitations as tour itineraries require full mobility. Please advise Maranatha Tours if you have any limitations that may impact your tour.
CHANGE FEE: All changes not received in writing by Maranatha Tours at least 45 days prior to departure will incur a $75 change fee per person for each revision (that is in addition to any other charges per revision once the basic or pre/post tour package has been confirmed).
LAND ARRANGEMENTS: The tour operator reserves the right to change the itinerary due to emergencies.
DEVIATIONS: Deviations will incur a $125 fee, plus any other additional costs associated with services included in the basic or pre/post tour. Transfers are included in our group round-trip programs,passengers who deviate or purchase land only packages will be responsible for arriving and leaving independently and must transfer at their own expense.
CREDIT CARDS: All credit card transactions processed by Maranatha Tours directly are subject to a processing fee (excluding the original $300 deposit).
EXCHANGE RATE FLUCTUATIONS:
Foreign currency exchange rates fluctuate daily. For example, in 2009, Euro rates versus the US Dollar fluctuated from a low below 1.25 to almost 1.70 (meaning that one Euro cost $1.25 to $1.70 US). It is very difficult to set the price of a tour when we cannot predict what exchange rates will do. We price our tours at a set exchange rate and adjust for fluctuations at final billing. If the rate drops below the original rate, we pass the savings on to our passengers. If rates increase, then we must pass those costs on.
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| We accept the following credit cards: Visa, MasterCard,American Express and Discover. There is no surcharge for using your credit card to make a deposit on your tour. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. |
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We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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| Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item. |
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| These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time. |
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| In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price |
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